Body Language Important For Business
People?
How the way we talk influence the outcome of
conversation.
Matthew Shields - 20 November
2008
Do you remember what you just said to the owner of your
company? Or how well your presentation was received after you
put so much energy into preparing for it?
What you may not realize is that your actual spoken words only
account for about 10% of a conversation. Yes this is a proven
fact that people will pick up more from the way you carry
yourself, then from any words that you speak.
So now the question was what again? Oh yes
Do you remember what you said?
Generally when we communicate with people we will respond to
what is being spoken, but this is only a small part of the
interaction. You can pick up on other emotions being presented
aside from what is being spoken.
For instance
Your posture may show how you will approach a situation. If you
stand with your shoulders hanging, arms folded, and your weight
on one foot, it will look as if you are not ready for or
interested in the task in question. Now if you present yourself
with strong shoulders, head up, and arms by the side and closed
fists, you will look as if you have the energy and will power
for anything no matter how much stress is involved
Here is a tip for you that might just help you make that next
big sale.
You have just presented your product or service to the CEO of
the company and you nailed everything. You did not stumble on
any of the questions, your thoughts were described clearly and
in an easy to understand manor. Then time has come for you the
close the sale. What do you do at this point?
Do you sit down next to the decision maker and discuss any
questions that might be remaining in her mind?
Or
Would you have already had the necessary documents in front of
her the entire time so that it was in the back of her mind to
sign the papers? You walk over to her and ask if there are any
questions if not sign here.
If you said a bit of both then you are probably a good sales
person. You see when you stand over someone you are taking up
more space, this is a position of dominance. The last thing you
want to do at this point is dominate the situation. You want
her to feel completely comfortable with the situation so sit
down on her right side and follow up with any last minute
questions she may have. The necessary documents then are very
convienly already placed in front of her so there should be no
negative feelings that arise when the contract is presented
Source: http://www.theEmc2Group.com
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